Welcome to the Windows 10 Upgrade and Installation guide. Since Windows 10 is now available for everyone we thought it would be a good idea to create this guide. This guide treats the challenges that you can encounter when upgrading and doing a (clean) installation of Windows 10.
Upgrade / Clean install
Windows 10 is officially available from 29 July. You can apply for a free upgrade by clicking the Windows icon in the taskbar.
If you have already applied for the free upgrade, then you might see the following window when you click the icon.
By clicking the “Start the upgrade now” button, you can start the Windows 10 installation process.
Install with an .iso file
It is also possible to install via the media creation tool from Microsoft. With a few clicks you can download the ISO in the language required by you, the Windows 10 version and architecture. Then you can create a bootable USB flash drive or an ISO file. Then it’s a snap to install Windows 10.
Please note! It is not possible to install using the code from your Windows 7/8 / 8.1 PC during installation. The computer must be upgraded to Windows 10 first using Windows 7 or 8.
A clean instal can be performed after the above.
In Windows 10 look for the tab “Updates” in the settings menu and then proceed to ‘Reset this PC’. Then click on ‘Getting Started’. Follow further instructions to reset your Windows 10 PC.
Frequently asked questions
Which Windows 10 version do I get?
|Current Windows 7 edition||New edition|
|Windows 7 Starter||Windows 10 Home|
|Windows 7 Home Basic||Windows 10 Home|
|Windows 7 Home Premium||Windows 10 Home|
|Windows 7 Professional||Windows 10 Pro|
|Windows 7 Ultimate||Windows 10 Pro|
|Current Windows 8 Edition||New Edition|
|Windows 8.1||Windows 10 Home|
|Windows 8.1 Pro||Windows 10 Pro|
|Windows 8.1 Pro Student||Windows 10 Pro|
|Windows 8.1 Pro WMC||Windows 10 Pro|
|Windows Phone 8.1||Windows 10 Mobile|
I haven’t received the update yet
Use this tool https://www.microsoft.com/en-us/software-download/windows10 to force the update. Besides that consider the fact that the update is rolled out in phases so it might take a while before you receive it.
I have a “Not Genuine” Windows, what about that?
You can upgrade it however the license still won’t be declared legitimate. Some users report that the upgrade don’t seem the cause any problems on pirated versions of Windows.
During the upgrade, I get the message: “Something happened”.
Try again, a cause/fix is not known yet.
Download takes a long time
You’re not the only one who is downloading. The servers are probably a little overloaded.
After installation, the audio / wifi / bluetooth / GPU driver is not working properly
This can be solved by downloading the Windows 8.1 driver from the manufacturer of your laptop/PC. Usually it works. Some driver updates are provided via Windows Update.
During installation I error code 0xC004F034
Currently there are problems on the activation server this is reported in various fora.
Can I use my 32-bit Windows 8.1 version upgrade to 64-bit Windows 10 version?
No, to go from 32-bit to 64-bit (and vice versa) a clean install is required. If you are entitled to a free Windows 10 upgrade, upgrade first to the 32-bit version. After this, on the same PC just do a clean install with a 64-bit version of the same version of Windows 10.
I get an error code during installation
Microsoft has written the following article about this: How to: Troubleshoot common Setup and Stop Errors falling on Windows 10 Installation
I get the message “Can not update to Windows 10”
Delete everything out of C: \ Windows \ Software \ Download
(Optional: if it does not work without, change date to two days from now and disable Internet time updates)
Open the Windows Update page in Control Panel
Open command prompt and type “wuauclt.exe / updatenow”
Give it a minute and try again if it does not say Downloading Windows 10 in the Windows Update page.