Uber Customer Service

Start here for Uber customer service. Uber Technologies Inc. is an international company that provides customers with a transport network through its mobile app, which connects passengers with drivers of vehicles registered in their service. The company is active in dozens of cities around the world and is headquartered in San Francisco, California.

Uber customer service information

Description Details
Hours of Operation: This information has not been added.
Phone number: 415-986-2104
Email: support@uber.com
Twitter Support: @uber_support
Customer service link: Click Here
Main Company URL: http://www.uber.com
Uber customer service
Uber customer service page.

About Uber

Uber was originally formed as a limousine service by Garrett Camp and Travis Kalanick (now CEO) in 2009 in San Francisco and had in 2013 a turnover of 213 million dollars. In early June 2014, the company received $1.2 billion venture capital from investors such as Google and Goldman Sachs – the value of the company has since been estimated at $17 billion.

In Indonesia, Thailand, the Netherlands and Spain, the service has been nationally banned in the second half of 2014.

In France, UberPop has been banned since 2015. In the first quarter 2015 (18 March 2015) about 250 drivers have been punished with fines. The Uber headquarters in Paris were searched in March 2015 by the prosecution.

Subsequently, the company has gradually expanded service coverage to other cities.

Prices and payment

The system of calculation of the fare is similar to that of the taxi, calculated according to the distance traveled, or based on the elapsed time. The payment, however, is not carried out directly between the driver and the customer, but directly between the consumer and Uber, through a credit card or PayPal.

The price varies depending on the service offered. Uber offers 5 different options, corresponding to 5 levels of service quality:

  • UberX – The low-cost option of Uber, the ride is performed in a family car.
  • UberTAXI – The classic version Uber taxi.
  • UberBLACK – The “original” Uber, the ride takes place on a sedan.
  • UberSUV – The passenger will be driven in an SUV.
  • UberXL – The driver will be in a car with six or more seats.
  • UberLUX – The drive takes place very stylish and expensive.